Chinese Clay Art, USA

Ordering Information

Prices and Discounts:

We offer different discounts to best suit your purchasing needs. All discounts are based on the original prices. No double discount offers allowed. All prices listed are subject to change without notice.
We offer discounts to distributors starting from 30% to 40% of original prices based on total amount of the purchase order.
We offer discounts to schools 10% of original prices for order US$200.00 and up.
We offer 10% discount of original prices, due to certain items specialty and variety, such as books.

Payment:

We accept money orders or company or personal checks payable in U.S. currency. We also take MasterCard and Visa credit cards. We offer distributors and schools a 30-day grace period. Checks should be made payable to: CCA (Chinese Clay Art Corp). All funds are in U.S. currency.

Sales Tax:

Appropriate sales tax will be charged for California residents only.
Tax exemptions are available for resale orders and government institutions and agencies.

Shipping and Handling:

US mainland customers: We ship using USPS priority mail or UPS ground mail. Please expect 2-8 working days' delivery time. Distance shipped will affect delivery time. A $6.00 shipping and handling fee will be charged on orders of $15 or less. A $9.00 shipping and handling fee will be charged on orders of $15.01 to $50, plus $6.50 for each additional $50 or portion thereof.
International customers (Exclude Canada and Mexico): We ship using regular airmail or priority mail. These shipments will be charged $25 shipping and handling on orders of $50 or less, plus $20 for every additional $50 or portion thereof.
Canada & Mexico Customers: These Shipments will be charged $20 shipping and handling on orders of $50 or less, plus $10 for every additional $50 or portion thereof.

Alternate Shipping:

If you prefer another shipping method such as express mail, you may pay the additional costs. Large orders or distributors orders will pay the actual shipping costs plus a handling fee of 3% of the total order.

Return Policy:

Please contact us within three weeks of receipt your order for any product problems for a Return Authorization Number before returning any items. Depending on the individual situation, we may exchange an item at no additional cost, or you may return a product by paying a 10% restocking fee.

Large Orders:

A deposit of 30% of the total amount of the order is required. Please allow 60 – 90 days on large orders shipped from China.
The prices may be  changed without notice.