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Ordering Information

Please check our website for new products, discount prices and updated information.

Prices and Discounts:
We offer different discounts to best suit your purchasing needs. Catalog discounts are given based on a percentage of the total amount of your order. Website discounts are based on the individual items. All discounts are based on the original prices. No double discount offers allowed. All prices listed are subject to change without notice.
We offer discounts to distributors and schools as follows: (Books may have different discounts.)
- 10% discount for orders $200.00 and up thru $399.99
- 20% discount for orders $400.00 and up thru $799.99
- 30% discount for orders $800.00 and up thru $999.99
- 40% discount for orders $1000.00 and up, and to qualified distributors

Payment:
We accept money orders or company or personal checks payable in U.S. currency. We also take MasterCard and Visa credit cards. We offer distributors and schools a 30-day grace period. Checks should be made payable to: CCA (Chinese Clay Art Corp).

Sales Tax:
Appropriate sales tax will be charged for California residents only.
Tax exemptions are available for resale orders and government institutions and agencies.

Shipping:
US mainland customers: We ship using USPS surface mail (Parcel Post) or UPS ground mail. Please expect 2-8 working days' delivery time. Distance shipped will affect delivery time. A $8.50 shipping and handling fee will be charged on orders of $50 or less, plus $6 for each additional $50 or portion thereof.
International customers (Exclude Canada and Mexico): We ship using regular airmail or priority mail. These shipments will be charged $25 shipping and handling on orders of $50 or less, plus $20 for every additional $50 or portion thereof.
International Customers (Canada and Mexico): These shipments will be charged $20 shipping and handling on orders of $50 or less, plus $10 for every additional $50 or portion thereof.

Alternate Shipping:
If you prefer another shipping method such as express mail, you may pay the additional costs. Large orders or distributors orders will pay the actual shipping costs plus a handling fee of 3% of the total order.

Return Policy: Please contact us within three weeks of receipt your order for any product problems for a Return Authorization Number before returning any items. Depending on the individual situation, we may exchange an item at no additional cost, or you may return a product by paying a 10% restocking fee.

Large Orders: A deposit of 30% of the total amount of the order is required. Please allow 60-90 days on large orders shipped from China.

** The price may be changed without notice.

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